Connie Costa, an activities assistant at Life Care Center of Raynham, received Life Care Centers of America’s Northeast Division Whatever It Takes And Then Some Award on Aug. 29 for her dedication to customer service.
Executives from Life Care awarded Costa a cash prize during an awards ceremony at the company’s headquarters in Cleveland, Tennessee. She was chosen from among thousands of associates in the Northeast Division and was one of only eight associates from Life Care’s more than 200 facilities nationwide to receive the award.
Costa uses her own time to shop for special foods for the residents. She takes time to cook for holidays and celebrations for the residents and brings in fresh vegetables and herbs from her garden for special meals. She also leads the Portuguese Club and contributes her own items from home for decorations as well as preparing traditional Portuguese foods.
“I enjoy working with my residents, and I just wanted to make them happy,’” said Costa.
Life Care Centers of America’s Whatever It Takes And Then Some program rewards associates for extraordinary acts of kindness. Monthly awards are presented in Life Care facilities nationwide based on nominations from fellow associates, family members, residents and guests. Each facility then chooses an annual winner, from which the divisional winners are selected.
“Dedicated caregivers routinely go far above and beyond their job descriptions, and Connie Costa certainly demonstrates by her example their professionalism and compassion for the residents they serve,” said Beecher Hunter, Life Care president. “We are proud of Connie and the thousands she represents in their selfless approach to the needs of others."